Privacy Policy
Welcome to our Privacy Policy page. Your privacy is critically important to us. This policy outlines what personal data we collect, how we use it, and the rights you have regarding your information when using our website.
What Data We Collect
We may collect and process the following types of personal data when you visit or interact with our website:
- Personal identification information: such as your name, email address, phone number, and postal address when you contact us or subscribe to newsletters.
- Technical data: including IP address, browser type, operating system, and browsing behaviour through cookies and similar technologies.
- Usage data: information on how you use our website, pages visited, and the links you click.
- Communication data: any messages or inquiries you send to us using our contact forms or email.
How We Use Data
Your personal data is used to provide and improve our services and to communicate with you effectively. Specifically, we use your data to:
- Respond to your inquiries and provide customer support.
- Send important updates, newsletters, and promotional materials (only if you have consented).
- Improve the functionality and usability of our website.
- Monitor and analyze website usage to enhance user experience.
- Comply with legal obligations and protect our legal rights.
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us to:
- Recognize repeat visitors.
- Remember your preferences and settings.
- Analyze website traffic and user behaviour.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some features of our website.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as our Social/X page (https://x.com/). We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We take the security of your personal data very seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encryption where applicable.
- Regular security assessments and monitoring.
- Restricted access to personal data by authorized personnel only.
However, no method of transmission over the internet or electronic storage can be guaranteed as 100% secure.
User Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You may request corrections to inaccurate or incomplete data.
- Right to erasure: You can ask for your data to be deleted where there is no legitimate reason for us to retain it.
- Right to restrict processing: You may request that we limit how we use your personal data.
- Right to data portability: You can ask for your data to be transferred to another service provider.
- Right to object: You can object to the processing of your data for direct marketing or other legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint: You have the right to file a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:
- Email: [email protected]
- Phone: +49 40 32211455
- Address: Küstergasse 7, 20095 Hamburg, Germany
We are committed to responding to your inquiries promptly and ensuring your privacy is respected.